RE : Adobe Flash Player 11.3.300.257
Adobe® Flash® Player has just been updated to version 11.3 on PC, Linux and Mac (OS X 10.6 & newer) systems.
There are quite a lot of updates to the flash plug-in including “major features, enhancements and bug fixes related to stability, performance”.
However, MOZILLA FIREFOX™ version 13 has an issue since today’s Adobe® Flash® Player Update and as a result our CONFERENCE Rooms will NOT LOAD / START.
To repeat, the latest FireFox™ web browser and the latest Adobe® Flash® player update has caused a problem for our Conference Rooms, YouTube™ and 1000’s of other services.
If your computer has today automatically updated Adobe® Flash® Player, then you have too wait until Mozilla FireFox / Adobe resolve this issue.
In this case, ALL CONFERENCE ROOMS USERS should use either (IE) Internet Explorer® or Chrome® web browsers.
We’re sorry for this inconvenience, hopefully Mozilla can rectify this problem urgently.
*Edit – June 12th – On further investigation Adobe itself recommends disabling Protected Mode until a fix comes out that is resolving the issue. The company highlights that it highly recommends to enable Protected Mode again once the troubleshooting is complete.
For those tech savvy users, this site has a good description on how to disable Protected mode, though for security reasons, I will not be doing this and will just use Chrome™ or
Internet Explorer™ until Mozilla Firefox™ resolves this problem.
**Edit – June 13th – On checking again late yesterday after another Adobe® Flash® Player re-install, the plug-in for Mozilla Firefox™ works as expected thankfully.
Anthony Hosking – CEO